Rally Service Request

The Rally Service Form is Now Closed

As part of the Ally Rally, our Alliance Service Team (and select suppliers) will be on hand to assist with pre-approved service requests. If you would like to request rally service for your Alliance RV (3 items or less), please complete and submit the Rally Service Request Form below between February 6th and April 30th, 2023.

ALLIANCE RALLY SERVICE COMMITMENT: Alliance (and select suppliers) will make best efforts to address pre-approved service-related items during the rally timeframe. Please note that the on-site service technicians will be instructed to perform pre-approved items only. If you have additional requests at the time of service that are NOT pre-approved, please see an Alliance Service Manager to help coordinate future service assistance.

RALLY SERVICE REQUEST SCOPE: Service requests should be related to original factory installed components, and repairs must be reasonable to perform on-site at the campground. Items outside the rally service request scope include (but are not limited to) general maintenance items, customer damage or insurance work, dropping holding tanks or underbellies, slideroom removal, replacement of large appliances, upgrades or modifications from original factory equipment. Upon submission, your requests will be reviewed by Alliance. You will be contacted via email with the approval status of your request(s) or to request additional clarification if needed.

If you have Rally Service questions, please include them in the “Comments/Questions” section at the bottom of the Service Request form or email us your Rally Service comments/questions at factoryservice@alliancerv.com.

RALLY SERVICE CHECK-IN: Note that upon arrival, at site check-in, you will receive a Service Check-In form (click here to access the form). Once you’re all setup on your site, complete the form and bring it to the Service Desk in the Sheep-Swine Arena on Maple Street as soon as possible so we may get your service scheduled.

The Service Desk Check-In times are as follows
· Sunday, May 28 – 10:00am to ??
· Monday, May 29—12:00pm-4:00pm
· Tuesday, May 30—8:00am-5:00pm
· Wednesday May 31—8:00am-5:00pm
· Thursday, June 1—8:00am-5:00pm
· Friday, June 2—8:00am-5:00pm

Note: Parts cannot be ordered at the service desk. If you are wanting to order parts please email parts@alliancerv.com.

COMMENTS / QUESTIONS: If you have Rally Service comments or questions, please include them in the “Comments/Questions” section at the bottom of the Service Request form or email us your Rally Service comments/questions at factoryservice@alliancerv.com.